What Technologies Enable Digital Transformation?

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Aida Pandur

What is Digital Transformation?

The term "digital transformation" has garnered significant attention in recent years. As the name suggests, it means transforming the way an organisation works with a digital approach.

Keeping that definition in mind, it’s easy to see it’s already impacted us on a large scale - and in record time. With rapid advancements in technology over the past decade, it is quite obvious that the way we conduct business, and even interact with each other, has changed significantly. The COVID-19 pandemic has only further accentuated the need for digital transformation, as many businesses were forced to find ways to operate virtually.

Digital transformation encompasses a variety of activities, such as automating manual processes, replacing paper-based forms with digital ones, and utilising data and analytics to make better decisions.

Ultimately, the goal of digital transformation is to enhance efficiency, improve customer experiences, and drive growth. This may take some time as it requires company-wide effort to apply digital technologies in a manner that benefits both business processes and customers.

In this article we take a look at what digital transformation technologies are the ones changing our lives and driving creativity and growth.

5 Digital Transformation technologies

1. Mobile

We all know how the expanded use of mobile phones has changed the world around us. Once only a tool for calls, they are now an indispensable piece of our daily lives. And now with 5G networks, we will have faster and more reliable connections. This will introduce new use cases for augmented and virtual reality.

2. Cloud

Almost everything we do is stored on the cloud. This technology enables organisations to store, process, and access data and applications over the internet, eliminating the need for expensive on-premise infrastructure. Cloud computing offers increased scalability and agility, and business needs can easily be changed with little to no fuss.

3. IoT

IoT (Internet of Things) is the network of physical devices, which have embedded software and/or sensors, connected together. By connecting devices to the internet, organizations can collect data from sensors and other sources, providing insights into customer behaviour, operations, and the environment. The applications of IoT technology are vast and varied. can be used to create smart homes, even smart cities, and is widely used across manufacture and healthcare sectors.

4. Artificial Intelligence

AI is becoming more and more prominent in today's businesses. For example, you may have noticed it while online shopping and you get “Recommended for you”. AI can even edit the skies in photos for you! But it’s going even further – ChatGPT is gaining traction fast with its ability to answer most questions, even passing the MBA exam. AI is also being implemented in fast food chain drive-throughs to take orders for customers, with some success. There is much going on and it’s an industry to keep an eye on over the next few years.

5. Robotics

RPA (Robotics Process Automation) enables organisations to automate repetitive, manual tasks, freeing up employees to focus on higher-level tasks. Robotics is another evolving industry that is being utilised more, complementing AI and IoT among other things.

The Future With Digital Trasnformation Technologies

From the above examples, it is evident that digital transformation has had a profound impact on society, and this influence will continue in the foreseeable future. It’s important to note that while these technologies offer many benefits, they are also flawed. It is essential that they serve as tools to improve our lives, rather than being the sole means to an end.

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