CLH Group – WEBCON and SharePoint System
The CLH Group is a leading international company in the transport and storage of petroleum products in Europe and one of the leading companies in this sector in the world. They manage Europe’s largest network of refined products and are ranked second in Europe and seventh in the world in terms of storage capacity.
In total, they have more than 1,700 employees and a logistics system consisting of more than 6,000 kilometerstres of pipelines, 54 storage facilities and 34 airport facilities, with more than 9 million cubic meters of capacity, located in five countries.
Problems Client Encountered:
CLH Pipeline , and associated businesses were all using different outdated management systems which were no longer fit for purpose. They needed one digitised data management system which allowed them to…
· Record actions taken in the company;
· Report incidents, accidents and near misses;
· Manage and created documents and procedures;
· Produce analytical reports;
· Create a holistic system with the flexibility to build, evolve and supplement with additional features as the needs of the business change.
Dolphin Networks Solution
CLH Pipeline had already made the decision to move to Office 365, with SharePoint deployed throughout the business. We created a Document Management and Creation Form Templates process to drive documents through a workflow for various levels of sign off and approval. This included personnel, managers, and stakeholders using the process automation to enable notification of approvals/rejections.
Using Office Word templates and Outlook email templates, we are able to create a well-branded and formalised solution that includes notifications, escalation procedures and well-defined document procedural content that has been driven through a company approval process.
We create a Business Intelligence Reporting Dashboard, so users can easily carry out tasks such as log and report incidents and manage tasks more efficiently. Once tasks are complete, the report is automatically sent to the correct department’s document library on SharePoint for their general distribution, along with notifications to the relevant business principles. In addition, created a KPI Report on time taken to create and approve documents.
Security and GDPR Compliance – WEBON takes it to the next level.
WEBCON BPS also allows each user to have a bespoke, security-driven experience, giving them access to the tools and documents only they have permission to see. All the data that is processed through the system is then collated and presented in charts and diagrams on the intranets dashboard through Microsoft Business Intelligence and reporting tools.
When it comes to data security and compliance GDPR has also not been over-looked here. Using the data-driven power of Webcon BPS, managers can quickly and easily locate specific user information as well as flag particular details as sensitive and therefore of a personal nature. These types of information can be removed quickly on request and also flagged for tighter security only allowing limited audience access to them.
This digitized business management solution not only saves time but money too. CLH no longer have to train new employees on multiple, outdated, complicated data management systems. They also save on maintenance, licenses, hardware, software and cloud storage.
How It Works
SharePoint is at the core of the whole system. WEBCON BPS is what drives the automated processes, creates the business rules and forms management. All data generated through the processes is recorded and then presented in a dashboard format to department heads on the SharePoint intranet.
Using Microsoft Azure cloud hosting, the system is very flexible, reaching out and connecting all the powerplants involved. With SharePoint and WEBCON driving the system, we are able to easily and efficiently build on the system to make it more effective for the business.