Customer Relationship Management with Dynamics 365
Increase your profitability by streamlining administrative processes
Interested to hear more?
Shift your focus to the right things.
Data-driven software that improves how you engage and do business with your customers.
Communication & Collaboration.
Increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions.
Business Process Automation.
Connect better and engage with customers, anticipate the buyer’s journey and find ways to meet customer needs better than your competition.
Centralise data so that agents have access to real-time information and deliver solutions quicker. With cloud-based CRMs, you can also offer your sales staff mobility because system works across browsers and devices on or off-location.
Why Dynamics 365?
CRMs aren’t just about choosing solutions for sales and service automation.
Dynamics 365 Project Lite
For business providing professional services with fixed-price or time and material projects.
Dynamics 365 Business Central
Business Central connects easily with the customer engagement modules to provide a lead to cash solution across the business.
Dynamics 365 Field Service
For businesses providing services with off-site remote teams. Enables dispatch of the right resource, at the right time, and in the right place.
Dynamics 365 Customer service
A customer service essential, enabling support and service teams to track issues, cases, and deliver personalised experiences and track contracts and service levels.
Dynamics 365 Marketing
Marketing automation platform, allowing users to execute campaigns across several channels as well as automate prospect nurturing.
Dynamics 365 Sales
Provides a 360-degree view of interactions with prospects through to customers across the sales and marketing lifecycle.
Make the most of your CRM
An effective customer engagement tool assists with automating tasks
Prioritise the right leads and deliver insights when and where your sales teams engage with customers.