Outstanding service from Nicholas. He explained everything really well and managed to take our ramblings and wish list ideas and come up with a very good digital solution. The caseload management tool he designed is very good, we asked for simple and ease of use for the end user but with robust reporting options, which he delivered on. As it is the first one and the first time we have worked with Dolphin and PowerApps Nicholas has also been very flexible with us supporting with last minute changes/fixes. I have worked with various pre built caseload management platforms and providers in the past, some have been very good, but the tailored service we received from Nicholas and Dolphin has been outstanding.
We engaged with Andy Taylor and the team at Dolphin IT Solutions to build a bespoke intranet site for Data Techniques. The solution was built using SharePoint and, from the start of the project, Andy took time to fully understand our requirements, and to showcase the potential of the software platform using real-life examples of functionality. As the project progressed, the team remained fluid in their delivery of the solution to ensure that our success criteria was exceeded. Where customised functionality was required, this was fully discussed and tested with the relevant stakeholders before being seamlessly deployed. At the end of the project, key user training was provided for the new site, and all of this being delivered on budget and to agreed timescales.
Good Sharepoint consultants are not easy to find. We know that from experience. Our first consultant developed a system that was un-intuitive and was hard to navigate. Consequently, our staff failed to engage with it, which led to fractured systems that were uncoordinated and inefficient. We wasted a lot of time and money – directly and indirectly – and frankly it was a huge inconvenience to the business. We continued the search for a company that gave us the confidence that they could do something different, and who were also reasonably priced – not an easy task. But we found Dolphin and everything has changed. Andy and his team understand what a business needs – they are business people themselves – and they know how to develop a Sharepoint system that delivers what your business needs. And in fact our system now delivers a lot more than I thought was possible. We are not a huge company but we now have an intranet system that I thought only large companies could have. This means our staff are more engaged with our business, are more informed and up to date as to what is going on, and also have a bit more fun along the way. And everyone now knows where to find the files, tools and information they need to do their jobs properly – which was of course the core reason for developing it in the first place. We would highly recommend Dolphin to anyone looking to develop their Sharepoint environment, or wanting to understand what Sharepoint can actually do for their business.
It is with much enthusiasm that I can recommend the services of Dolphin IT Solutions. Since early 2018 we have been working with Dolphin to build a bespoke Business Management System. They have done exactly what we asked for and over the last year, our business has grown and is continuing to grow to which Andy Taylor and the Dolphin team have been able to continually provide support and ensure the system has the flexibility to cope with the continual development. Not only is the Dolphin Team very knowledgeable but also very easy to work with, and are always on hand to answer any questions. The company offers high quality services and we have always been satisfied with their work and happy to recommend the services of Dolphin IT Solutions.
We would like to thank the Team at Dolphin IT Solutions for their excellent support and professionalism during the implementation of our SharePoint Intranet. They understood our brief from the start and delivered a site that met our expectations. They are very responsive to any issues and have been extremely patient whilst we have been learning the system and we would highly recommend them.
The team at Dolphin IT Solutions have been superb from start to finish. They took, understood and delivered our brief with no fuss, and have created a SharePoint intranet that we’re all very proud of. The technical side of SharePoint can be fairly daunting for inexperienced users, but Andy and his team have been endlessly patient, helpful and receptive to our needs. We couldn’t recommend them more highly.
Dolphin IT Solutions has completed several SharePoint, Business Intelligence and web development projects for us. They are always on-hand and ready to mobilise on a project right when we need them, sometimes at very short notice but always with the right people and skills to get the job done. Their flexibility to service our needs from the start with minimal lead time, and their ability to completely understand our requirements immediately is why we have used them for outsourcing requirements and why we will continue to use them. Results, speed of delivery and a cost effective professional service is what we need for our dynamic and demanding business. Dolphin IT Solutions has delivered this to us time and time again.
I have worked with Dolphin IT Solutions over the past year, as we have been building a performance reporting and BI portal for our facilities management. This has been extremely complex, as I have requirements specific to my client as well as the needs of our business, and Dolphin IT Solutions has been a fantastic support for me as we’ve worked through this. Now I have a portal that provides performance information to my client as well meaningful management information to me. As other systems and data feed into the SharePoint hosted BI portal, it acts as a top hat solution – a one stop shop for myself and the client side Facilities Management teams to obtain important operational data and performance information. The reactive service Dolphin IT Solutions has provided is excellent. Often there have been complex problems that we have had to work through, that I certainly wouldn’t have been able to achieve on my own. Then there are the time critical issues, and often the developers at Dolphin IT Solutions has set up web conferences on the spot to try and work through problems. Sometimes I have really bombarded them with challenges, and they have always responded promptly and honestly. I don’t believe we’d be where we are today without having Dolphin IT Solutions as a partner.