THelpdesk

Our Helpdesk and Support Service

As a registered Microsoft partner, we at Dolphin Networks have a highly experienced helpdesk and support team of Microsoft professionals, Cyber Security and GDPR specialists ready and waiting to solve your problems.

With our cost effective, business first approach, our helpdesk support team are always on hand to solve your IT issues seamlessly with remote screen sharing sessions, phone and email support, through one to one advice; all whilst keeping to language we can all understand. Say goodbye to technical jargon and hello to your helpdesk solution.

Features

8:30am- 5:30pm opening hours

Emails with your ticket overview and contact information of which helpdesk team member is assigned to your ticket

Guaranteed response times from our IT Helpdesk Support team

Professional, high quality support

Commitment from our Helpdesk Support team to provide you
the best service in a way you can understand

Helpdesk Support Service Subscription

At Dolphin Networks we like to keep it simple, we have two standard models for our Helpdesk Support Service for you and your business to consider:

Ad hoc
  • Per hour ad-hoc support
  • If you select the ad-hoc support subscription there are no upfront fees, no minimum usage, and you can cancel at any time, just stop calling our office.
£75per month
Professional
  • Includes 2 hours per month.
  • After the 2 hours is used the rate is £15 per 15 mins.
£99per month